NJI Media logo on wall

Account Coordinator

The Account Coordinator is responsible for supporting Strategy & Client Services team members in the execution of account work, maintaining exceptional customer service and ensuring best in class internal project management. The Account Coordinator works in a highly collaborative, team-oriented environment and serves as an integral link between the Strategy, Web Development and Creative Services divisions. The position reports to the Head of Strategy & Client Services.


Responsibilities Include:

  • Support Strategy & Client Services team members in the management and growth of a diverse roster of high-profile clients, accounts, and project-based work
  • Effectively coordinate the internal process of advancing projects from start to finish, while coordinating with team members and providing continuous reports
  • Assist in the development of strategic plans, ideation and tactical recommendations
  • Effectively communicate with clients on digital and creative services strategies, as well as all other client-oriented projects and tasks
  • Proactively gather and analyze data points to develop and present well-informed metrics reports, for both internal and external purposes
  • Manage client-oriented website publishing and maintenance initiatives and tasks
  • Manage client-oriented content development initiatives and tasks
  • Remain on the cutting edge of industry developments and assist in effectively integrating those developments into the business and client work
  • Provide error-free administrative assistance in the development of account documentation, invoicing and other key business matters


Basic Requirements:

  • 1-2 years of experience working at the crossroads of digital communications, design, and creative services (video, photography, branding, marketing, etc.)
  • Must be able to work across a number of projects and teams to respond to ever-changing client needs and deadlines
  • Proven research and information synthesizing skills
  • Excellent time management and organizational skills
  • The ability to think creatively and contribute to a team environment
  • Experience with open-source CMS solutions like WordPress and Drupal
  • Proven social media skills in terms of content, engagement and paid promotion
  • Familiarity with the metrics that signify digital effectiveness
  • Excellent communications and presentation skills (both written and verbal)
  • Eagerness to advance professionally


For Bonus Points:

  • Adaptable to new technologies
  • Experience with project management programs like Teamwork and Basecamp
  • Familiarity with current affairs and ability to “get smart” quick on various issues
  • A sense of humor and a love of tacos, pandas and the occasional dog



Oh, and thanks for reading this all the way through. To be clear, we’re not interested in hearing from recruiters, recruiters who claim not to be “recruiters,” headhunters, staffing companies or people that can’t work in our office in Old Town.


To Apply:

To apply, please send your resume and a few paragraphs explaining why you have what it takes to work@njimedia.com. Please include a link to a website, writing sample or other online profile you’re particularly proud of.

Apply Now